Beyond Accommodations: How Inclusive Design Transforms the Candidate Experience

Mon, Mar 4, 2024 10:00 AM (PST)

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Description: What if we told you this presentation could help you create a real difference for your test program and create a better candidate experience, from pre-registration to score report to recertification?

We are talking about inclusive and universal design. The User Interface (UI) of your exam is only one consideration to make when looking at the whole candidate experience. What about your registration website or the candidate handbook? Having a core understanding of what inclusive design is, how to implement it, and how to recognize areas of improvement are all key to leveling up the candidate's experience.

Join us for an interactive session (or if you prefer, just sit and listen) in which we review how to improve universal design across your external materials, technology enhancements, and even small details in brick-and-mortar test centers.

Best of all, the combined experience of your presenters means you’ll be on a fast track to making positive changes with little to no impact on your day-to-day work—there are likely already people in your organization who can help!

Let us work together to use inclusive design to put people first throughout the entire candidate experience.

Presented by: Amanda Crowley, ITS; Ben Brady, Eintech
Location: Check the ATP app for room location
Start: Mon, Mar 4, 2024 10:00 AM (PST / GMT-08:00)
End: Mon, Mar 4, 2024 10:50 AM (PST / GMT-08:00)

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